LatinStyleLover
Senior Member
- Joined
- Aug 26, 2007
- Messages
- 474
- Reaction score
- 8
It sounds like the guy is claiming someone hacked into his account and paid for an item that he did not buy, had it shipped to a PO Box that is not his? The Postal Inspectors will be able to determine who owns the box and who receives packages at that box. They will be able to determine who signed for and received the item. Whoever got the item would have had to have gone to the USPS window services area with a slip from the box and they would have retrieved it for that person. They would have only given it to the person if they were authorized to get it. This has a paper trail a mile long so I am confused why a complaint with the Postal Inspectors Office has not already been filed against this piece of garbage!
I've dealt with a lot of issues on ebay/paypal, and I'm sure you have dealt with more, but I'm missing what happened and why there is an issu.
- He paid via paypal... did he use reg paypal (fee) with a shipping address you have to ship to, or paypal money owed (no fee, no address)?
- You shipped him a box via USPS with tracking, signature confirmation and insurance to his PO BOX
- USPS Website says the box was delivered (and I assumed signed for due to insured over $xxx value)
- Buyer opens a paypal dispute that he did not receive it?
I'm confused where the issue is or why paypal would side with him? You shipped to the PO Box, with tracking and insurance and USPS says it was delivered. End of story unless I'm missing something here.
It sounds like the guy is claiming someone hacked into his account and paid for an item that he did not buy, had it shipped to a PO Box that is not his? The Postal Inspectors will be able to determine who owns the box and who receives packages at that box. They will be able to determine who signed for and received the item. Whoever got the item would have had to have gone to the USPS window services area with a slip from the box and they would have retrieved it for that person. They would have only given it to the person if they were authorized to get it. This has a paper trail a mile long so I am confused why a complaint with the Postal Inspectors Office has not already been filed against this piece of garbage!