- Joined
- Jun 22, 2018
- Messages
- 91
- Reaction score
- 112
That's a respectable effort, and I can see walking away if you have a lot of other options out there. I don't, so I'm maybe a bit more motivated. I'm at 44 emails in my fit thread with Toni over the past 8 months. He's been patient with me, I've been patient with him, and anyone else would have stopped responding ages ago.
Dear friends,I am happy that things seem to be working for you. My experience with UK oxford shoes for me has been one size down from US for C&J and 1/2 size down for EG. It seems in your case it’s two size down. And I agree we all have our individual threshold. Mine tapped out at 3 weeks and 15 emails.
Thank you both for your contributions.
As you've mention, finding the perfect size is not an easy job, especially when we cannot see the customer in person. That is why we ask for a lot of information and additional details such as pictures and other references. This sometimes means a couple of emails or a lot of them. We are happy to help every customer throughout this path.
We apologize for the inconveniences this may have caused you but, as you know, Black Friday and Christmas are the busiest seasons of the year. However, we work hard to solve any matter that may arise in order to make any customer experience a success.
We are here in case you need further assistance.
Best regards.