Good to hear that.Meermins customer service came trough and made me happy. Thanks to another poster that pointed out mistake in description, because other boots does say soft leather toe puff, but this one says reinforced toe puff. I'll get extra discount due to website mistake, they still confirmed that those "cracks" is veins, normal and nothing to worry about, however we seem to have agreed that if within 2 years (I have 5 pairs of boots so they have little wear) thongue will need fixing, they will take care about me but I will return the extra discount I'll get.