Timmy Johnson
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I agree on you. they need to do something about this.
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UNIFORM LA Japanese BDU Camo Cargo Pants Drop, going on right now.
Uniform LA's Japanese BDU Camo Cargo Pants are now live. These cargos are based off vintage US Army BDU (Battle Dress Uniform) cargos. They're made of a premium 13.5-ounce Japanese twill that has been sulfur dyed for a vintage look. Every detail has been carried over from the inspiration and elevated. Available in two colorways, tundra and woodland. Please find them here
Good luck!.
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Viola MIlano Customer Service
- Thread starter professorclee
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iurvox
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- Dec 19, 2016
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Ordered my custom necktie 121 days ago. Today is day #122 without delivery. Good thing I ordered with PayPal.
Contacted them 7+ weeks after the order and again 12+ weeks after the order. Customer service did reply, was nice and respectful. But the delivery time is unacceptable, unfortunately. Four months — that is not fair towards competitors whom I would have done business with in the meantime. There are quite a few who come to my mind, but I will refrain from mentioning them here.
Caveat emptor.
Contacted them 7+ weeks after the order and again 12+ weeks after the order. Customer service did reply, was nice and respectful. But the delivery time is unacceptable, unfortunately. Four months — that is not fair towards competitors whom I would have done business with in the meantime. There are quite a few who come to my mind, but I will refrain from mentioning them here.
Caveat emptor.
Don Alejandro
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Order not processed after more than 15 days. No customer service. Avoid ??
No refund nothing
Never again
No refund nothing
Never again
Yeah, I really don't know how these guys are in business. I placed an order, waited 7 days before sent an email. Nothing, went on their instagram. Another 2 days passed and then I finally got a reply. I also got charged extra 22 or something bucks on a Tie that was $80 euros.
Don Alejandro
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unprocessed
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Noticed this is an older thread, but was wondering how people’s more recent experience with VM has gone. Have they improved shipping speed and customer service?
Mister.Grumpy
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[DELETED]
Last edited:
GeoffreyB
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If you must place any order through them ALWAYS order through Paypal. At least you have some recourse.
professorclee
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Their web materials indicated recently that they turned over their entire customer service staff. I'm curious whether that will improve things.
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