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- Jul 20, 2015
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@Carmina, I agree this may need some attention. I recently bought two pairs of shoe trees in size 10 UK at one of your stores (while traveling for work). I wear 10UK in most Carmina, but go up to 10.5 in Simpson/Alcudia. The trees barely fit in my 10.5 Simpson - I think the fit is fine, but it's close. However, the trees are clearly too big for my size 10 Inca last shoes - they are visibly stretching the heels. I'm not using them now because I don't change the fit of the shoes. The sizes were based on a recommendation from the store employee, and seem perfectly reasonable. It might be good to come up with an index of what trees fit in what size/last combinations of your shoes.
We can exchange the size of your shoetrees if you wish, let us know the date when you purchased your shoes and we will contact the store manager in Paris to see how we can proceed with the exchange.