Buying and Selling on eBay: Tips, Tricks, Problems & Questions

[Brianpore]

Laura was so kind to help me out, so this post is no longer needed!

Laura........

 

[Brianpore]

3 calls and 1.5 hours later got a case closed in my favor. If you don't get the answer you like the first time (or the second time), call again.

Best part, got a bunch of items listed for the Consign for a Cause Career Gear Charity Auction while on hold.

 

[dreamspace]

God damnit, I'm having some serious problems with an Ebay seller. FWIW, it's one of those Italian Ebay shops that are selling hundreds of Belvest items...

But here it goes:

On Sep 22 I bought a plain single-breasted, one button Belvest tuxedo in 50.
3 weeks later I receive a striped on, in short. Wrong tux...If I return it, he'll send out the correct one. So I spend 50$ on shipping, and send it back.

After lots of mailing, he then sends out the "correct" tuxedo two weeks later. I receive it today, and guess what? It's a freaking Double-breasted tuxedo. On top of that, I had to pay another 100$ in customs.

It's now way past any paypal or ebay dispute window, and I can't imagine him answering my messages.

I don't know how guys like this stay in business, they obviously have no control over the stuff they're sending out.

edit: This is exactly the reason a 180 day INAD policy is good. Sometimes you just end up with a bad seller.

 

[othertravel]



God damnit, I'm having some serious problems with an Ebay seller. FWIW, it's one of those Italian Ebay shops that are selling hundreds of Belvest items...

But here it goes: 

On Sep 22 I bought a plain single-breasted, one button Belvest tuxedo in 50. 
3 weeks later I receive a striped on, in short. Wrong tux...If I return it, he'll send out the correct one. So I spend 50$ on shipping, and send it back.

After lots of mailing, he then sends out the "correct" tuxedo two weeks later. I receive it today, and guess what? It's a freaking Double-breasted tuxedo. On top of that, I had to pay another 100$ in customs. 

It's now way past any paypal or ebay dispute window, and I can't imagine him answering my messages.

I don't know how guys like this stay in business, they obviously have no control over the stuff they're sending out.  

edit: This is exactly the reason a 180 day INAD policy is good. Sometimes you just end up with a bad seller. 

That sucks bud. Does the DB at least fit?

 

[HansderHund]



God damnit, I'm having some serious problems with an Ebay seller. FWIW, it's one of those Italian Ebay shops that are selling hundreds of Belvest items...

But here it goes: 

On Sep 22 I bought a plain single-breasted, one button Belvest tuxedo in 50. 
3 weeks later I receive a striped on, in short. Wrong tux...If I return it, he'll send out the correct one. So I spend 50$ on shipping, and send it back.

After lots of mailing, he then sends out the "correct" tuxedo two weeks later. I receive it today, and guess what? It's a freaking Double-breasted tuxedo. On top of that, I had to pay another 100$ in customs. 

It's now way past any paypal or ebay dispute window, and I can't imagine him answering my messages.

I don't know how guys like this stay in business, they obviously have no control over the stuff they're sending out.  

edit: This is exactly the reason a 180 day INAD policy is good. Sometimes you just end up with a bad seller. 

Sorry to hear that. I've had problems with them almost every single time. The first time was something for my wife...never arrived. Called them, said it would be sent. Nothing happened. Opened a case, they never responded.

Second and third time was stuff for myself. It was a large order, all thrown into a large box. Not folded or packed, quite literally thrown into a large box. It was all supposed to be the same size (my size, obviously), but I ended up with every possible size. Some things were damp and smelled of mildew and one jacket even had mildew on it. Called the guy only to get the runaround. Eventually, they allowed me to send it all back and was refunded the original cost. The return shipping was on me.

 

[dreamspace]

It fits alright. The one I hoped to get was 50 Drop 8, this is Drop 6. I'll probably have to flip it here for a loss, and pick up a suitsupply tux. Thought I'd be in good time for the season this year, but obviously things can go wrong.

Where the hell do those guys pick up these pieces to begin with? He's selling brand new Belvest suits for 160-200 Euro. Some look really good, some look terrible. He's also flipping some Canali, Corneliani and Armani stuff from time to time.

Big bulks of old stock from the factory?

Great prices, but a total crapshoot. Maybe you'll get what you ordered, maybe not...

 

[Fueco]

Called the guy only to get the runaround. Eventually, they allowed me to send it all back and was refunded the original cost. The return shipping was on me.

This is exactly why people are so damned shocked when I go out of my way to make things right when a transaction goes awry. People like this seller are what gives Ebay a bad rap...

 

[Fueco]

Where the hell do those guys pick up these pieces to begin with?

 

[ScottW]

Just had someone request to pay via money order. Anyone here take those, ever have any issues?

There have been cases of fake money orders and (more commonly) bank-issued cashier's checks. I would only accept a USPS money order, and then only ship the item/s after you have taken the MO to the post office to cash it and have dollar bills in hand.


Anybody doing anything different with your 10-day listings this week? The usual Thursday-through-second-Sunday would have them ending the Sunday after Thanksgiving. I seem to remember doing okay on sales that week last year, but have no real data. That Sunday is usually a heavy travel day so it would seem there'd be more people than usual away from their computers and not able to bid. Would it be better to have some 10-day listings starting on Friday and ending on Cyber Monday? Or will people be shopping so many other websites that day that they won't be on ebay as much? Are you guys approaching this week any differently?

 

[My Main Man]

There have been cases of fake money orders and (more commonly) bank-issued cashier's checks. I would only accept a USPS money order, and then only ship the item/s after you have taken the MO to the post office to cash it and have dollar bills in hand.


Anybody doing anything different with your 10-day listings this week? The usual Thursday-through-second-Sunday would have them ending the Sunday after Thanksgiving. I seem to remember doing okay on sales that week last year, but have no real data. That Sunday is usually a heavy travel day so it would seem there'd be more people than usual away from their computers and not able to bid. Would it be better to have some 10-day listings starting on Friday and ending on Cyber Monday? Or will people be shopping so many other websites that day that they won't be on ebay as much? Are you guys approaching this week any differently?

I feel like consistency in listing trumps the possibility of lower views. Plus, most people use sniper programs these days so it doesn't matter if they're traveling. Also, lots of car/plane time = lots of ebay time.

 

[DanM]



I feel like consistency in listing trumps the possibility of lower views. Plus, most people use sniper programs these days so it doesn't matter if they're traveling. Also, lots of car/plane time = lots of ebay time.

I'm on board with this - I think my last analytics report said half of my sales came from the ebay mobile app.

 

[Fueco]

I'm making progress!


It's incredibly fitting that #1500 was for a Hawaiian shirt!

 

[dreamspace]

Well, I heard back from the seller. It's pretty obvious that he has no idea what I am talking about, so I'd advise anyone against dealing with shoponlinesrl2010 , at least when buying tuxedos.

The tux I bought

http://www.ebay.com/itm/371145144925?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT

The tux I got, and returned

http://www.ebay.com/itm/NWT-New-BEL...132866?pt=US_CSA_MC_Suits&hash=item2599345202

The tux I got now

http://www.ebay.com/itm/BELVEST-SMO...mpleti_e_abiti_sartoriali&hash=item566cc4a323

He says the first and second tuxedos are the same. Go figure.

On a positive note, the DB fits pretty damn well. The gorge and button-stance is a bit lower than I'd like. Not dated looking though, just not as I like it.

 

[Ds13]

Normally I'd say give him benefit of the doubt, but since he's making eBay sellers look bad, give him negative feedback. It's the only way you can really help potential future customers.

 

[Fueco]

I think my absolute least favorite question from buyers is, "How much is shipping?"

Look at the listing people, and don't complain to me about how much USPS charges...