Brooks brother suit problems

[Starjammir]

First off I know that I am new, but this is not a troll thread. More of a what do i do now thread?

Very long story kinda short as I am heading out of the house right now. I got married two weeks ago and wanted to get a suit for it as I would be more inclined to wear a suit more than a tux again. I went to Brooks Brothers (NOT the outlet) to get a suit the day after Xmas. Pick the suit out and they have to have it shipped. No big. It arrives at my house so I take it to their store to have it tailored for me. Again no problems. Get a call two weeks later that the suit is ready to be picked up. Go there and try it on and notice that the right pocket has been separated from the pants a little bit (a hole). I tell the guy helping me and he gets the manager and they ask when I need the suit. I needed it within a week. They say no problem and get the lady to sew it back together. EHH this is not a JC Penny suit.
So my sister works around the corner from the store (I live a hour from the store) and she picks it up for me. I get it at the wedding and low and behold the jacket is separating from the outside of the suit, not just one part but the whole thing. ****! I am getting married in a hour! I live with it, and take it back to the store the next day. The manager isn't in on Sundays so I leave it for him. He calls me and does not apologize for this problem just offers $50 in return and to fix it. I am pissed. I call customer service and they say that since I got the suit on sale they can't do anything else for me. After 20 minutes on the phone I finally get her to tell the manager to fix it for me, ship it back to my house, and give me $50 back.

Well today, I get the suit back and tell me if this looks alright to you guys...

 

[Veremund]

In future use your own trusted tailor for repairs. I may buy a suit in a store, but I don't use their tailors. I use my own whom I trust.

 

[phoenixrecon]

Its just the lining and all looks fine now but I to have had unpleasant experience when it comes to brooks brothers tailoring and MTM

 

[Starjammir]

That looks fine? Looks like a monkey cut it and sewed it back together.

 

[Veremund]



That looks fine? Looks like a monkey cut it and sewed it back together.

Funny, but sadly, true.

 

[GBR]

I am glad that you were able to spend time writing about the problem upon which you want advice "Very long story kinda short as I am heading out of the house right now.".


I am assuming that what you mean is that the lining was becoming unstitched, "and behold the jacket is separating from the outside of the suit" ? It does not look good but will probably be fine functionally. Take the $50, it is probably the best that you will get on a sale item.