- Joined
- Mar 22, 2010
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Update on Rutherfords - I ordered March 2021. They claim to have shipped 3 weeks ago and gave me a bogus UPS tracking number 1 week ago. When I asked for a copy of their correspondence with UPS as proof of shipping, they tell me that they don’t ship directly, but use a 3rd party (who presumably don’t offer proof of collection)……I am not alone: others here have experienced similar. The team
at Rutherfords are by far and away the most deceitful people I have ever dealt with.
Distressing to hear. UPS are awful, they are perfectly capable of cocking things up all by themselves, but they are very communicative while they do it. Highly suss if you aren't getting email or text tracking updates telling you the many and various misrouting UPS are making...