professor
Senior Member
- Joined
- Aug 7, 2006
- Messages
- 203
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- 761
One very specific answer and then one general answer from me:I’m now curious about this. What would you say are the main reasons you bought those things and then returned them? What’s the disconnect between online and IRL - was it fit or were you disappointed in the fabric/shape? I’d love to understand if there’s more we can do to avoid this. I know it’s also a PITA for customers to return stuff.
Very specific answer: sleeves. I'm a long medium, and I find comparing sleeve length measurements between different garments to be a bit unreliable. Not sure there's anything you can do about that given the challenges of measuring clothing. Some things that I worried would be too short wind up being just right (Document rollneck--32.7" sleeves on a M); other things that have longer sleeves than that by the measurements wind up being too short (Monitaly jail jacket--33.1" for a 40). And then there's the *volume* of sleeves, which no measurement really captures (the Document ketchup moleskin jacket just didn't work for me).
General answer: I'm still relatively new to a bunch of the NMWA makers, so sometimes I find myself ordering items to get a feel for sizing and the cut of things and then returning them. I hope and expect that I'll be doing less of that as I become more familiar with how certain makers put their garments together.