lawyerdad
Lying Dog-faced Pony Soldier
- Joined
- Mar 10, 2006
- Messages
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Complain? In extreme cases, shift your custom? I tend to think that relatively small variations in the amount of the tip are a pretty poor tool for communicating or "sending a message" about the quality of service, either negative or positive. Aside from the fact that the amount by which most tips vary isn't that much in the overall scheme of things, I suspect most of the "messaging" gets lost because tip size gets affected by so many other things -- general attitude of diner (Mr. Pink problem), poor math skills (I was an English major, so I'm probably often far off from what I intend), people paying cash but not having the right mix of bills, etc.
What can I do if the service sucks/they don't deserve 18%? (if it's a mandatory service charge)
Complain? In extreme cases, shift your custom? I tend to think that relatively small variations in the amount of the tip are a pretty poor tool for communicating or "sending a message" about the quality of service, either negative or positive. Aside from the fact that the amount by which most tips vary isn't that much in the overall scheme of things, I suspect most of the "messaging" gets lost because tip size gets affected by so many other things -- general attitude of diner (Mr. Pink problem), poor math skills (I was an English major, so I'm probably often far off from what I intend), people paying cash but not having the right mix of bills, etc.