- Joined
- Apr 3, 2014
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I'm sure you have a lot of customers who is very satisfied with the process but I'm not and apparently Bersabee is neither. I think it is a stretch to say that the process works well for the purpose.
On the .com website. There is no options to choose currency. The pricing-currency seems to default to the country that your IP-address is associated with. However, the currency is changed to whatever shipping country I select when I am trying to pay. So your website just decides to change the currency when you are trying to pay. Can you really call this a good process?
Also, the behavior is not coherent between the .com and the .de website. On the .de website, there is a possibility for the user to choose currency. However, the user can choose between EUR, EUR or EUR. So you have enabled the ability to make a choice but in reality there is no choice. Is this a good process? Why can I only pay in EUR on the .de website although there are countries in the EU that has their own currency (For example BGN, CZK, DKK, HUF, PLN etc...) while on the .com website I get forced pay in whatever currency the country I want the order to be shipped to uses.
You have enabled it on the .de website. Why can't you just enable the same on the .com website? I read that you are doing some work on the webpage so if you could enable it that would be highly appreciated.
Thanks