EdwardWilson
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In order to answer your question I must first explain....
AE is a mass producer. They have a factory mentality. Accordingly they establish procedures, policies and, services in a way that is practical for them to be viable, make a profit and, service their customers. They are also faced with the challenge of training their employees on every level to represent the company in the image they desire. They're primary business is selling new shoes. Repairs are a secondary business used as a support to sell new shoes. After-all, who is going to pay $400.00 for a pair of shoes that can't be re-crafted. IMO there is nothing wrong with that business model. So, the repairs that come in to AE have to fall within specific guidelines that they set for them to be willing to do the repair. Basically the shoes start on the assembly line go through a process which can be duplicated 100's of times per day, completed and, out the door. Anything outside the very basic realm can and most likely be rejected or condemned.
In the repair industry every pair is treated as a one-off. That's a shop mentality which is unlike a factory mentality. When "AE states that a pair of shoes can only be rebuilt 3 times" that is their claim based on what they determined but, it's not true if you factor in a quality repair shops expertise. We are used to seeing extra work that needs to be done that a factory is not set up to do. That extra work means the shoe needs to be pulled off the line which cuts into profits. It's true that AE replaces the welts as part of their re-crafting process. Replacing the welts is not always necessary. In fact it's most often not necessary. When AE replaces a welt the shoe gets put on a welting machine. That machine can pierce holes through the upper, lining and, gemming which are not where the original holes were thereby weakening the structure of the shoe.
Yes, after 3 of those processes I can see why AE (or most of the factories) would not want to repeat the process further.
In a competent repair shop welts are not replaced unless necessary and they charge extra for that. But, since they rewelt by hand they stitch through the original holes of the upper, lining and gemming no damage is done what so ever. Additionally, if the upper or lining is weak in any specific areas it gets patched and supported. If the gemming appears to be loose in some areas it gets glued back into place. I can't tell you how many times we receive shoes from a customer that were condemned for repair from the maker. It's almost 100% a typical repair for a competent repair shop.
All of it amounts to the difference between a factory mentality and a competent repair shop mentality.
I’m not sure if any of my friends on the AE Forum have used your services, but I will be sending you a pair in January for recrafting. I’ve been very happy with AE’s recrafting, and Bedo’s has also done some good work for me. But you have offered us a great deal of information and I will take you up on your services.