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Alden QC: Would you be happy with receiving this pair of shoes?

Mr. Moo

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I was very happy to see a box from Leffot this morning, with Alden's shell/calf saddle shoes inside.

That is... until I put them on.

10rk3es.jpg


How can Alden possibly not notice the multi-shade difference in the shell color between the two shoes?

So now I am stuck with either keeping these, or sending them back for a refund. But I love the design and there is not another pair in stock.
ffffuuuu.gif


I may be done with Alden...
 

dreamtripper

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I'd return, unless you really like the design, in which case send them back and see if they can somehow fix them.
 

KObalto

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That is ridiculous.
 

DerekS

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im trying to tell if this is serious or not....

Is this 2 different pairs of shoes? If not, and this is truly ONE pair of shoes...id be PISSED. thats a huge difference. Ive yet to get a pair of aldens...but all the **** i keep hearing about the current QC is enough to make me spend my money elsewhere. Personally i would send em back and have leffot send you another pair of shoes from a different maker.
 

TRINI

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I kinda lol'd myself.

On a serious note, I could see those doing serious damage in Japan.
 

Roger Everett

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I am one whom, doesn't mind spending whatever on myself ( I know I deserve it ), however I expect to receive what I pay for. I'd send them back with a nasty note and a follow up call, raising hell. and I would certainly call the president of Alden, and also raise hell along w/ an e-mail w/ the pics. ( I always believe in making complaints, starting at the top, and skip the small change at the lower ladder positions.
 

chorse123

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Originally Posted by Roger Everett
I am one whom, doesn't mind spending whatever on myself ( I know I deserve it ), however I expect to receive what I pay for. I'd send them back with a nasty note and a follow up call, raising hell. and I would certainly call the president of Alden, and also raise hell along w/ an e-mail w/ the pics. ( I always believe in making complaints, starting at the top, and skip the small change at the lower ladder positions.

Why be so antagonistic? It's a mistake. Sure, a mistake that should have been caught at multiple places along the way, but not that big a deal. The store could email a UPS return label and send out a replacement pair without a need for nasty calls and emails.
 

acecow

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I would expect a full refund + covered shipping, or a swift exchange + covered shipping.
 

Mr. Moo

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Originally Posted by chorse123
Why be so antagonistic? It's a mistake. Sure, a mistake that should have been caught at multiple places along the way, but not that big a deal. The store could email a UPS return label and send out a replacement pair without a need for nasty calls and emails.

I agree with this. I just hope my $25 shipping fee to get them to me will be refunded as well...
redface.gif
 

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