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The higher-end Bosch models have an actuator which pushes the door open a bit at the end of the cycle so that steam escapes, so maybe the dood had an incomplete understanding of the ways of Bosch.Make sure you turn off any "energy saving" features and also make sure you run the kitchen tap to bring up the hot water. Apparently much of the drying ability of modern dishwashers has to do with the plumbed hot water and then never opening the door until several hours after the cycle finishes.
Knowledge imparted by the dood that installed our Bosch so IDK how accurate but I make sure the tap water is hot and don't open after I start until ready to empty; everything always comes out dry.