j ingevaldsson
Distinguished Member
- Joined
- Aug 24, 2011
- Messages
- 2,486
- Reaction score
- 4,161
Would this rather be an indictment of the entire bespoke industry? Contrary to their marketing and the high prices, it seems the chance of getting a great fit on the first commission is at best a 50-50 proposition. It's quite a shame most first-time buyers of bespoke shoes are not aware of this, and they get fleeced
Quite a few possibilities, or a combination thereof, for why bespoke failure rates appear so high; none of which is flattering for the industry:
- Just the nature of making shoes, and little to do with individual talent: nailing the fit on the first commission is a crapshoot. But still, no bespoke business I'm aware of is open and honest with their clients about this fact
- Some (most?) shoemakers are terrible at gauging fit, and to the extent they advertise themselves as best of the best, they are charlatans
- Some businesses are unscrupulous, and will not stand behind their product or craftsmanship. They are little better than fly-by-night operations which resort to fraud
How did you draw those conclusions from what I wrote? It's so totally off.
A good first bespoke shoe should basically always be better than all RTW, MTO or even MTM shoes, and to my experience that is also the case (of course, always exceptions, but they are just that, exceptions). The OP's first delivery was not good, and since he had three pairs made at once, there's a lot more hassle to reach that point I mentioned first here, than if it was only one pair. That is why one should only order one pair for the first. The OP's maker hasn't defined their work as finished, since the customer isn't happy yet, and that's sort of is my point, there is no finished first pair done there yet (but the fact that the first pair now is three pairs mess it up a lot. But makers, even if they probably should, they don't say no to a customer who want to order more stuff, which one can understand, especially since the situation here with this big fit issues on a finished pair isn't common so they don't count on that).
But "a perfect fit" is rarely achieved on a first pair, for so many reasons, many of them being down to the customer not knowing what a perfect fit is, one being that some things don't appear until after good amount of wear, and so on. That doesn't mean that a finished first bespoke pair is an excellent product, well-worth it's price tag, in my opinion (and likely most others, otherwise we wouldn't see so many people continue to order bespoke shoes, it would've been a dead business a long time ago).
And pound for pound I would take the detailed negative review over a generic positive review, because the negative side is likely more objective, better reasoned, and more attuned to minutiae
Can you please define why this would be accurate, what fact do you base this on, that you can trust a negative review more than a positive review?
All research I know off would indicate the opposite, that those with a negative experience to a higher degree make their voices heard and exaggerate the negative experience, and that those with a positive do less of this. Not least when it comes to situations where the expectation is something positive, as an order of a bespoke shoe certainly would be.
Last edited: