Luxire Custom Clothing - Official Affiliate Thread

[luxire]

Getting into some firefighting mode while we find a long lasting solution. Here is the change we have done onto the site with immediate effect:

We have increased shipping charge from $15 to $25 for all Europe orders. This is a flat fee. This will include all duties and fees.

This should solve the immediate issue.

At the same time, we are working hard on finding a better solution.

 

[SeamasterLux]

Getting into some firefighting mode while we find a long lasting solution. Here is the change we have done onto the site with immediate effect:

We have increased shipping charge from $15 to $25 for all Europe orders. This is a flat fee. This will include all duties and fees.

This should solve the immediate issue.

At the same time, we are working hard on finding a better solution.

I'm definitely fine with that over paying duties

 

[Macs]

Getting into some firefighting mode while we find a long lasting solution. Here is the change we have done onto the site with immediate effect:

We have increased shipping charge from $15 to $25 for all Europe orders. This is a flat fee. This will include all duties and fees.

This should solve the immediate issue.

At the same time, we are working hard on finding a better solution.

I have an order with you that I have already paid (including 15$ shipping) but has not yet shipped, is there the chance to pay the extra 10$ and get the flat fee?

 

[Bakkerrr]

So is the problem now that Luxire puts the real value on the packingreceipt in stead of $ 10 per item? Because in the past, when I ordered no more than two products, I never got hit by customs. When Luxire puts the full value on the receipt than I would definetely prefer a flat fee of $ 25, because I can put more items than two in one order!

 

[inno]

Getting into some firefighting mode while we find a long lasting solution. Here is the change we have done onto the site with immediate effect:

We have increased shipping charge from $15 to $25 for all Europe orders. This is a flat fee. This will include all duties and fees.

This should solve the immediate issue.

At the same time, we are working hard on finding a better solution.

That sounds great! I don't envy your position, trying to find the best solution for many customers in many different countries

 

[Ironballs]

Well, I got my order in today. I ordered the shirt on 21/02/2014, so in little over a month which is okay. However, on my order of $59.99 (the price of the shirt) I, of course, had to pay shipping costs of $15 amounting to $74.99. However, today when DHL brought the package I had to pay an extra €29,60 (which is $40.82!!) making the shirt a total of $115.81!!

What exactly is this extra fee? Did DHL bring you an itemized bill of duties, taxes, etc. or did DHL label it under some completely bollocks "processing fees"?

 

[luxire]

So is the problem now that Luxire puts the real value on the packingreceipt in stead of $ 10 per item? Because in the past, when I ordered no more than two products, I never got hit by customs. When Luxire puts the full value on the receipt than I would definetely prefer a flat fee of $ 25, because I can put more items than two in one order!

For orders already placed but not fulfilled, we will try and find a good solution.

That sounds great! I don't envy your position, trying to find the best solution for many customers in many different countries

We have the advantage of consulting our dear customers and finding amicable solutions.

 

[Macs]

What exactly is this extra fee? Did DHL bring you an itemized bill of duties, taxes, etc. or did DHL label it under some completely bollocks "processing fees"?

On a recent order of shoes, shipped from UK to Switzerland with DHL, this is what I got:

VAT 32,10 chf (8% of 401.25 chf that is the total price of shoes + shipping)
a fee of 3 chf because they anticipated the VAT to the Custom
a fee of 19.5 chf for managing the Custom clearing

 

[EFV]



With that waistband height... do you ask Luxire to take the height of it into the back rise? I mean, the back rise will remain the same measurement, right? 

Oh, forgot about specifying this. I gathered, since they always include the waistband in the rise, this would also apply here.

 

[Xtra]

Anyone have experience with the Ecru Twill Chino - http://luxire.com/collections/pants-sorted-by-price/products/ecru-summer-chino ?

Would prefer the Light Tan Twill Chino - http://luxire.com/collections/pants-sorted-by-price/products/light-tan-twill-chino - but this one is sold out.

I've ordered jeans by Luxire before, but never other types of trousers. What is the "safe" cookie-cutter options for chinos?

I'm thinking no pleats, bottom cuff at 1" and unsure of lining. But if I go for the kind above - the ecru twill chino, which is marked as a summer chino, should I go no lining or front lined? I will probably use them from spring to early fall.

 

[MacGuffen]

For me, a $59 shirt + $15 dollars shipping would cost another $39 to import, to a total of about $115 just for a single shirt. a flat $25 would be definitely be preferable.

 

[ryewo[i dmfsOZI490w]



Getting into some firefighting mode while we find a long lasting solution. Here is the change we have done onto the site with immediate effect:

We have increased shipping charge from $15 to $25 for all Europe orders. This is a flat fee. This will include all duties and fees.

This should solve the immediate issue.

At the same time, we are working hard on finding a better solution.

I ordered a shirt yesterday from Canada, so I'm waiting to see what happens with duties and taxes. My previous orders of single shirts did not attract any extra fees.

 

[ErikJN]

I think the flat rate solution is very good, at least for now. DHL charges me (seemingly) arbitrary fees for duty handling, but the least I've paid is still way above $25. And that's just for handling.

 

[Buitenspel]

What exactly is this extra fee? Did DHL bring you an itemized bill of duties, taxes, etc. or did DHL label it under some completely bollocks "processing fees"?

Yeah he didn't quite specify it. He said processing fees of some sort, and something with taxes.

I think he wasn't fully aware of what they were for himself, but he wouldn't give me the shirt without me paying him so there wasn't much I could do about it.

 

[Buitenspel]

Getting into some firefighting mode while we find a long lasting solution. Here is the change we have done onto the site with immediate effect:

We have increased shipping charge from $15 to $25 for all Europe orders. This is a flat fee. This will include all duties and fees.

This should solve the immediate issue.

At the same time, we are working hard on finding a better solution.

This is a good idea. But since I paid over $115 dollar for an $59.99 ($74.99 inc shipping) shirt I was wondering if we could arrange some sort of compensation for my next order? (order #6061)