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Luxire Custom Clothing - Official Affiliate Thread

prdjan

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@luxire Why does offering on luxire.de differ so much from those on luxire.com? Is it possible to order stuff available on international domain inside europe?
 

luxire

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@luxire Why does offering on luxire.de differ so much from those on luxire.com? Is it possible to order stuff available on international domain inside europe?
Yes, you can order from Luxire.com, we deliver worldwide.
 

luxire

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I've seen that there's a recommendation for EU customers to order from .de website to avoid having to pay customs. Is it possible to have duties paid from .com website?
When ordering from Luxire.com, you may be billed duties during delivery. If you would like to prepay the duties, do place your order and send us an email. We will send you a duty/vat pre-payment link.
 
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tilesomoole

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Anyone receive their black Friday orders yet?

I didn't place a black Friday order, but my latest order for one pair of jeans was placed Sep. 25th. It arrived to me on 10-16, about three weeks later.

I only wanted to chime in here because I think I speak for the majority of us when i say that while fast delivery is great, I'm happy to wait a reasonable period if it means your staff has good working hours and conditions. It's one of the things I like most about Luxire.
 
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DWave

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Anyone receive their black Friday orders yet?
Nope.
I've been in constant communication with them since, though - and they've been indicating that they're working on the orders.
I'm still waiting them to ship a free-of-charge remake shift as well from late October/early November.
 

L.deJong

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Nope.
I've been in constant communication with them since, though - and they've been indicating that they're working on the orders.
I'm still waiting them to ship a free-of-charge remake shift as well from late October/early November.
Patience is a virtue, I have to wait more than a year for some bespoke garments... and since luxire is almost bespoke (as in they draw an individual pattern) it can take some time. (Of course they should communicate it as well, and not promise something they cannot follow up on)
 

luxire

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@luxire Is there a place on the site where I can browse available suit styling details? There used to be “hidden” pages for details like shoulder styles, lapel shape, lower quarters shape, etc. When ordering, the UI no longer displays options like these. Thanks!
For now, this jacket style page. It is being redone to be much better useful.
 

luxire.customer

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Anyone knows how to escalate a CS request? I have some reservations about an order, and the CS person does not seem to escalate the issue, nor confirm that he is the last point of contact.
 

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