mrjester
Distinguished Member
- Joined
- Dec 6, 2012
- Messages
- 2,902
- Reaction score
- 1,182
http://luxire.com/products/blue-dress-stripes-seersuckerThere's no Blue Dress Stripe Seersucker on the website. Do you think it's sold out?
STYLE. COMMUNITY. GREAT CLOTHING.
Bored of counting likes on social networks? At Styleforum, you’ll find rousing discussions that go beyond strings of emojis.
Click Here to join Styleforum's thousands of style enthusiasts today!
Styleforum is supported in part by commission earning affiliate links sitewide. Please support us by using them. You may learn more here.
http://luxire.com/products/blue-dress-stripes-seersuckerThere's no Blue Dress Stripe Seersucker on the website. Do you think it's sold out?
I did too, but it was after I resigned myself to not hearing from them and placed an order that didn't really change much from my last.
Customer service is huge, and it isn't the customers problem. I understand its difficult to find people who you can depend upon to answer emails, but it isn't fair to Theresa to work during her break, and it isn't fair to the customer who has to wait long periods for a response. I love their product, and I will happily spend my money there, but with more and more issues cropping up (especially with regards to fabrics arbitrarily changing on the fly) I do wonder how much longer the quality of construction will matter in the face of all the other problems with the website, the lack of transparency on what fabrics are being offered, and the customer service response time.
Other areas of inconsistencies are also being targeted to remove any concerns.
Fabric change is easier to solve and we had started a process about a month ago to solve it. We will probably not see much of it in the future.
I also received my first shirt this week and was very impressed with the level of construction and how well the measurements came out but had a similar issue with the armhole. I emailed over some photos of me wearing the shirt to Luxire and got a response within 12hrs on how to (hopefully) resolve for next shirt - placing order today!
Emailing them some photos of you wearing both shirts and seeing what they think is definitely an option. I sent in measurements so didn't have an existing shirt for comparison.
Hey DavidLane,
Have your jeans arrived yet? I'm thinking about getting some jeans made up and curious how your latest in-progress order turned out.
Thanks!
Exactly the same for me except I only heard of the "old" navy twill chino cloth. I received a kind of shiny, light one as well, which wasn't really my intention.Funnily enough, I myself fell afoul of this today.
I ordered some pants in the Navy Twill Chino fabric (http://luxire.com/products/navy-twill-chino), having ordered some in it before which were a heavy cotton, large twill ridges, no sheen.
The ones I received today were a much lighter cotton, with quite a sheen to it. Not at all the same thing. And not to my tastes unfortunately, I am sure some people would like it, but it's just not for me (I should say that the rest of the constuction and measurements are spot on, of course).
The description of the fabric did not change between the two orders.
So it is an issue than I hope Luxire can fix, or at least make more transparent.
Seems like they increased the price of the navy twill chino. It's been like that for quite a while. I ordered these last October/November, and they were quite thin and shiny.Exactly the same for me except I only heard of the "old" navy twill chino cloth. I received a kind of shiny, light one as well, which wasn't really my intention.
Though if you can deal with the shine and prefer I lighter fabric, I would even recommend it.
Can someone briefly educate me on canvas pants as above? Correct me if wrong, but it looks similar to Carhartt work wear fabric. I am in the US South and I never see anyone wearing this type of pant, I assume these are not appropriate for hot muggy weather and more of a winter pant? Would a pant like above be suitable for a business casual (think button downs no tie) environment?