Buying and Selling on eBay: Tips, Tricks, Problems & Questions

[noob in 89]

Thanks. I hope that’s the case. As a reader of this thread, it sounded a lot like, “Let’s give them a chance to try a SNAD!”.

I sold a great pair of straight leg jeans (8.5-9” hem); dude says everything including the calves are too tight and that I didn’t disclose they were a “slim bootcut” model, whatever that is. (Bell bottoms?)

 

[div25sec9]

Could be wrong, but I think you should be good as long as the correct size was listed and you provided the measurements. Them saying it doesn't fit when the info was there for them to see before the purchase should nullify any action that they would want to take with eBay.

You're wrong. The buyer can still leave negative feedback, they are "entitled to their opinion regarding the transaction". Ebay has abandoned all logic with this stuff now. Unless it violates their code regarding vulgarity or a direct contradiction to a statement they said in a message, you're going to have a really hard time trying to get a negative feedback overturned.

 

[madeinbogota]

You're wrong. The buyer can still leave negative feedback, they are "entitled to their opinion regarding the transaction". Ebay has abandoned all logic with this stuff now. Unless it violates their code regarding vulgarity or a direct contradiction to a statement they said in a message, you're going to have a really hard time trying to get a negative feedback overturned.

Man. That's ridiculous. Numbers/facts shouldn't be negated by subjective feedback. FWIW, I've found Poshmark's customer service to be much better than eBay's, and just more pleasant as a whole. Also, the idea of not being able to see the feedback buyers leave for sellers (I think buyers can only see the seller's average rating out of 5 stars) is interesting, though I haven't decided if it's a good or a bad thing yet for potential buyers. As a buyer, I'd like to be able to specifically see people's reasoning for why they rated the seller the way they did.

 

[goatamous]

Also, the idea of not being able to see the feedback buyers leave for sellers (I think buyers can only see the seller's average rating out of 5 stars) is interesting, though I haven't decided if it's a good or a bad thing yet for potential buyers. As a buyer, I'd like to be able to specifically see people's reasoning for why they rated the seller the way they did.

Feedback can be an interesting thing
got feedback on an item I sold on grailed
Dude gave me 5 stars, rated well on every category
Then his comment was "fake item" [which, incidentally, it wasn't]
On one hand I want the 5 stars to be front and centre. On the other, that comment probably hurts me more than if he gave me a 1 star rating.

 

[kbadgley84]

I have Yet to not make a purchase based on feedback, unless it’s slot of “this ***** fake” feedback
If it’s something i want And the price is fright I’ll pull the trigger regardless of Karen’s ***** ass being kissed it took 6 days instead of 5 days to get there

 

[bert9000]

Nope, I only take inaccurate measurements

 

[Fueco]

I have Yet to not make a purchase based on feedback, unless it’s slot of “this ***** fake” feedback
If it’s something i want And the price is fright I’ll pull the trigger regardless of Karen’s ***** ass being kissed it took 6 days instead of 5 days to get there

The only time I really consider feedback is when considering an offer and check the prospective buyer’s feedback left for others. If I’m the buyer, I rely on eBay’s buyer protections if something goes awry.

 

[othertravel]

Hey guys, need help on a high-value item I sold.

Sold a suit to a UK buyer. He sends a paypal echeque. Paypal says funds should clear by Nov 5, but it still shows as pending (money not in my account yet).

Buyer says he called eBay to ask why his payment was on hold. eBay tells him that because I haven’t sold anything in 6 months, they put my funds on hold until I input a tracking #.

Two issues:

1. My last sale was in September, not 6 months ago.

2. I got no message from eBay saying I need to ship the item first before they clear the payment.

Anybody encounter a similar situation? It’s a NWT Tom Ford suit, so I want to be careful about it.

Any help is appreciated!

 

[goatamous]

@othertravel have you called ebay yourself? or paypal?
I'd see if they can provide a better explanation than the buyer (who's explanation seems false)

 

[txwoodworker]

Woah, never ship before payment clears. Call ebay or paypal if you think you should, but I've never heard of anything like that. Additionally I'd spend the few bucks on insurance if the payment does clear, I don't like fishy things happening like that.

 

[drlivingston]

@txwoodworker is right. NEVER ship before the e-check clears. Even if it takes 4 or 5 days to clear, it will not affect your on-time shipping and handling ratings.

 

[othertravel]

Thanks guys. I emailed paypal. Will let you know what they say.

 

[noob in 89]

Just FYI, I only started selling on eBay a couple months ago, and this happened to me twice; once on my first sale, and again when I sold an Hermes tie or something they ID’d as a risk factor. Both times I had to ship before the payment cleared, because it took a long time.

They still make me wait 30 days to list new Hermes ties. I can’t even drop the price on existing listings without a 30 day wait. :-/

 

[Shoeluv]

Anyone looking for a Dymo label writer, Amazon deal of the day has the 450 model for less than $100. They claim that is 66% off.

https://www.amazon.com/DYMO-Writer-printer-Labels-1752266/dp/B0027J9KH6?ref_=Oct_DLandingS_PC_fed3ae5c_1&smid=ATVPDKIKX0DER

 

[drlivingston]

Anyone looking for a Dymo label writer, Amazon deal of the day has the 450 model for less than $100. They claim that is 66% off.

https://www.amazon.com/DYMO-Writer-printer-Labels-1752266/dp/B0027J9KH6?ref_=Oct_DLandingS_PC_fed3ae5c_1&smid=ATVPDKIKX0DER

That is a very good price. That is not just the 450... That's the 450 Twin Turbo. @Fueco uses this one and gave it a thumbs up. I have the cheaper 450 Turbo and I paid more than that.