Buying and Selling on eBay: Tips, Tricks, Problems & Questions

[Dingusberry]

I just won two auctions from the same seller, and the seller didn't quote shipping so I cannot pay for my goods. I won two E. Marinella ties for $10 each.

It might due to the holiday seasons, but he still told me how much it would cost to ship it (it was double the price of what I am used to paying). However, he won't actually send me an invoice through eBay (he doesn't answer my messages).

Does the seller have the option to sell me the items after I won the auction, or is he obliged to sell me the items? I feel like he doesn't want to sell me the items because he didn't expect the ties to go for that low (even though most of his auctions went for the starting price).

 

[capnwes]

I just won two auctions from the same seller, and the seller didn't quote shipping so I cannot pay for my goods. I won two E. Marinella ties for $10 each.

It might due to the holiday seasons, but he still told me how much it would cost to ship it (it was double the price of what I am used to paying). However, he won't actually send me an invoice through eBay (he doesn't answer my messages).

Does the seller have the option to sell me the items after I won the auction, or is he obliged to sell me the items? I feel like he doesn't want to sell me the items because he didn't expect the ties to go for that low (even though most of his auctions went for the starting price).

Yes, the seller is obligated to sell them at the hammer price, unless there was a reserve price set.

 

[haloitsme]

Yes, the seller is obligated to sell them at the hammer price, unless there was a reserve price set.

He can always tell you; item got damaged through storage or other bs. And he is fine.. sadly

 

[Dingusberry]

Yes, the seller is obligated to sell them at the hammer price, unless there was a reserve price set.

There was no reserve price, and eBay is just waiting for my payment. And I have to wait for a shipping quote from the seller.

Guess I'll have to wait another week to see if he sends me an invoice. Not sure what else I am going to do.

 

[txwoodworker]

Are you waiting for a combined shipping quote? The seller is not obligated to combine shipping, you have no invoice from eBay on the items?

 

[RFHansen]

@capnwes: Thanks a lot, I have set up some rate tables in my eBay prefs. If nothing else, I can bulk edit my listings and apply the tables that way, I hope.

I do prefer to keep as much of the work in GS as possible, so I gotta figure out this last part:
I have ticked the checkbox in GS, but I don't understand how to tell GS which of my eBay tables to apply. Do I use the 'USPS Priority Mail' drop down menu in your example to match the appropriate table from eBay?
Or does it not matter, because the table overrides the GS shipping fees once the listings are uploaded?

 

[capnwes]

Yes. It should override to your customized eBay rate table.

 

[ClosetEvolution]

Anyone else having difficulty with eBay communicating with PayPal?

 

[haloitsme]

Does any big timer with over 1000 items work with csv files to update stock every 24 hour, iam planning to do so , to keep inventory up to date..
thx

 

[capnwes]

Here’s a new one....pretty ridiculous I think.

New buyer. Bought my shirt via BIN on the day he opened his eBay account. Claims he accidentally bought this shirt on eBay while he thought he was on the Hilditch Key website. I find it hard to believe that he didn’t realize he was creating an eBay account to make a purchase.

View attachment 1096922

Um.....no, I don’t think I agree.

View attachment 1096924

Now he claims I sent him the wrong shirt. Because he ordered a 17 on Hilditch & Key.com and got a 15.5 from eBay. Lol

View attachment 1096923


View attachment 1096925

Got a message from the daughter now.


My response

Her reply


Wait.... after all this they still think I am Hilditch & Key?

 

[Fueco]

Got a message from the daughter now.
View attachment 1098967

My response
View attachment 1098965
Her reply
View attachment 1098964

Wait.... after all this they still think I am Hilditch & Key?

Have you flat out told them that you are a one man shop based in Pennsylvania, mostly selling used clothing, and that you have no connection to any other company?

I don’t get how anyone could be dense enough to think they ordered from a different company than eBay.

 

[capnwes]

Have you flat out told them that you are a one man shop based in Pennsylvania, mostly selling used clothing, and that you have no connection to any other company?

I don’t get how anyone could be dense enough to think they ordered from a different company than eBay.

Two people at that.

 

[drlivingston]

Two people at that.

I am guessing that Georgie is too daft to realize that dear ol' dad had a senior moment.
The whole bit about ordering the shirt prior to setting up the eBay account is so laughable that it borders on absurdity.

 

[ace13x]

Got a message from the daughter now.
View attachment 1098967

My response
View attachment 1098965
Her reply
View attachment 1098964

Wait.... after all this they still think I am Hilditch & Key?

They must think Hilditch and Key have an eBay store or something like that.

I really think you need to spell EVERYTHING out to these people. EVERYTHING, like you would to a 2 year old. Since they're messaging you through eBay, maybe direct them to their items bought page. They obviously have no clue what they are doing.

 

[SpooPoker]

Yes Georgie, you can bring it back to the London shop.