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I don't think that's the point furo was trying to make. But, yes, there isn't an online check out per se. I went to the Beverly Hills store first. I met Joe and tried on some shoes. A couple weeks later I called in an order which was filled from LSW. After that, I happened to inquire about the Kudu Indy which had just arrived as a restock. I also inquired about a re-order on the suede PTB which LSW happened to have in my size (I thought it was sold out).
So, they are a B&M shop. They like to meet their customers. BUT they will take orders by phone or email. However, I think they frown on returns or exchanges for size issues if you haven't been in for a fitting. I get that message from their Order Page ( http://leathersoulhawaii.com/ordering-info-sizing/ ).
I sent an order form one time. Once I was "on file", subsequent orders required a short email or phone call only. No regrets so far.
Happy for those of you who are able to get Alden shoes from LS but they remain largely unobtainable in my experience. I don't have this issue with the six or seven other shops (also mostly brick and mortar) I call in Alden orders into. I called them last month to inquire about specific model shoes and experienced the same issue I remarked on the last time LS was discussed on this thread:
"yes we are receiving this shoes mid year", "no, we can't tell you if there are size X available in that order", "yes, we are doing another pre-order later this year, no you can't preorder", "no we can't tell you when we are taking the pre-orders"
Given the degree to which they cultivate their website, their previous sponsorship of this thread and their continued involvement in Style Forum, I would bet that they do a significant amount of offline/near-online business. The fact that they lack an online cart or some sort of e-commerce engine seems like "part of the charm" from a marketing perspective. Rather cheeky on their part eh? I tell you, it's all excellent marketing and positioning.
If they were strictly a brick and mortar shop their online presence would probably look more like the Alden Madison Ave shop and not a blog that is continuously updated with high-resolution pictures of their new wares, further fanning lust for their beautiful makeups. Unless you are already a customer, live in Hawaii or LA, you have a better chance of getting Alden shoes, especially in wider sizes, elsewhere. Alden SF, Alden Madison Ave, Alden DC, Shoemart, Leffot, etc..all appear to have a more democratic approach to selling shoes.
Anyone have pictures of Aldens that are many years old and still in rotation?
Thanks
some of Uncle Mac's Aldens are 10-15 years old. Pay close attention to his pics and the pristine condition.
the PTBs in this post are over 20yrs old:
http://www.styleforum.net/t/85589/the-official-alden-thread/24210#post_5235010
My JoS A Bank shoe trees have not shipped out yet. They seem really slow...