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Stylish Dinosaur
- Joined
- Apr 19, 2004
- Messages
- 19,716
- Reaction score
- 106
So I go to Neiman's on Saturday to purchase a pair of linen Armani pants (which say size 32, but are really size 28, but that's another matter altogether) and a Theory long-sleeve t-shirt. And I am about to pay, but am told that they do not take VISA or MC only AmEx or the NM charge card; I have previously used cash to purchased items at Neiman's. I am told though that I can use an international VISA card (which I do not have, since I live in the US). I than am told that I can go to the second floor, to customer service, where I can purchase a gift card with my VISA, so I can go back and pay for my purchases. So, I go up to the second floor to customer service, and am told that I can only use the NM charge card, AmEx or international VISA to purchase a gift card. They use to take VISA or MC for the purchase of gift cards, but no longer. Now, the NM website accepts: The Neiman Marcus credit card, American Express, VISA, MasterCard, Diners Club, and Discover (regardless where the card was issued). Bergdorf Goodman (owned by NM) and apparently three NM stores allow you to pay with VISA and MC. I was told that A) they have an exclusive agreement with AmEx: if that were true, then why do three stores carry VISA and MC? B) Each store manager decides whether they carry VISA and MC or not: as well, why would the managers want to turn down business? Something is seriously wrong here...I mean what business turns down customers? Especially affluent customers?
Luckily, my friend was there with me and he made me a favor by putting it on his NM charge account (he shops so much that he has the number memorized). Jon. "'if it was so, it might be, and if it were so, it would be; but as it isn't, it ain't. That's logic.'" ~Lewis Carroll